UltraWood (Basswood) Care & Maintenance

To keep your plantation shutters in top condition please follow these simple instructions and tips.

  • DO NOT allow water to sit on the frame or any part of the shutter, remove any moisture straight away to avoid damage to your shutters or frames as Basswood is not resistant to moisture.
  • Keep free of dust with a soft cloth, feather duster, microfibre wand or gently vacuum with a soft bristle brush attachment.
  • Use a small soft brush to dust cracks and hard to get at places.
  • Spot clean with a soft damp cloth when necessary – quickly wipe dry. If soap and water must be used then use a small amount of mild liquid soap in lukewarm water.
  • Remember to clean hinges, catches and any metal parts.
  • NEVER use a silicon-based product, abrasives or harsh cleaning products for cleaning your shutters Repair any damaged surfaces to prevent premature deterioration.
  • Ensure that panels are properly fitted to catches or supports/frames at all times.
  • Centre Tilt Rod – Always tilt the blades by using the Tilt Rod to reduce the chance of staples pulling loose.
  • Bi-Fold Panels – When opening please remember to close the blades to prevent damage and pull the panels toward the stack end allowing them to bunch together, DO NOT push shutters open.
  • Sliding Panels – When opening please remember to close the blades unless the panels are designed to slide with blades open.
  • Regular vacuuming of Bi-Fold and Sliding tracks will keep them free of grit for easy action.
  • Please remember even on well-maintained shutters all finishes will fade over time – fading cannot be reversed or original tones rejuvenated.